Please be advised that VeloFred.com is a retail business and we only cover support for products purchased at our store. We might not be taking any responsibility or giving any advice on how to repair, restore or service older bags.
If you believe we might have a part for a KLICKfix bag you own, please visit
KLICKfix spare parts section of our website.
Gmail Users - Please make sure to add velofred.com to safe senders list to make sure you get a response or else please check your Spam folder.
We strive to provide the best customer service, however we have limited phone support. Submitting your request using the form below or sending an E-MAIL would usually result much quicker response.
Email: info (at) VeloFred.com